Privacy Policy

This policy explains what personal data we collect through himalayaherbals.in and our social media channels, how we use it, and your rights under the Digital Personal Data Protection Act, 2023.

1. Data We Collect

Name, email, phone or WhatsApp number, delivery address, and order details.Messages, enquiries, and reviews you send us, including on Instagram or Facebook.Health information you choose to share. We ask for it only when needed to answer you or process your order, and we do not ask for medical reports. Device and usage data, such as IP address and pages visited, collected through cookies. We do not store your card or bank details. Our payment gateway handles them.

2. How We Use Your Data

To process and deliver orders, handle payments, and send order updates. To respond to your enquiries and complaints. To send promotional messages only if you have consented. We do not sell your personal data, and we do not use health information for marketing.

3. Consent and Withdrawal

We ask for your consent through a clear request that you actively accept. You may withdraw consent at any time by contacting us or using the unsubscribe link in our messages.

4. Children

Our products and website are intended for adults. If you are under 18, you may use them only with verifiable consent from a parent or guardian. We do not track or target children with advertising.

5. Cookies

Essential cookies keep the website working and do not need consent. Analytics and advertising cookies are used only with your consent, which you can change at any time.

6. Sharing

We share data only with service providers who help us run the business, such as payment gateways, delivery partners, hosting providers, and messaging services, and only for our purposes. We may disclose data where required by law.

7. Retention and Security

We keep data only as long as needed or as required by law. We use reasonable safeguards to protect it.