⁠Terms & Conditions

These Terms govern your use of himalayaherbals.in and our social media channels operated by Himalaya Herbals. By using the website or placing an order, you agree to these Terms.

1. Eligibility
You must be 18 or older to place an order. Minors may use the website only with a parent or guardian.

2. Contact
Himalaya Herbals, Gwalior, Madhya Pradesh, India | supports@himalayaherbal.com | +91 9522544294
We acknowledge complaints within 48 hours and resolve them within one month.

3. Health Disclaimer
Website content is general information only and is not medical advice. Our products do not diagnose, treat, cure, or prevent any disease. Results vary and are not guaranteed.
Consult a doctor before use if you are pregnant, breastfeeding, under 18, have a medical condition, take medication, or have allergies. Stop use and seek medical help if you have an adverse reaction. Keep products away from children.

4. Testimonials
Testimonials are from real customers and describe individual experiences. Any content showing a person who is not a real customer, including actors or AI-generated content, is labelled as illustrative.

5. Orders and Payment
Prices are in INR and include applicable taxes. An order is confirmed only when we send a confirmation. We may decline or cancel orders for stock issues, pricing errors, or suspected fraud.
Payments are processed by secure third-party gateways. We do not store your card or bank details.

6. Acceptable Use and Content
Do not misuse the website, submit fake reviews, impersonate others, or upload malware. Reviews you submit must be genuine, and you allow us to display them with credit to you.

7. Intellectual Property
All website and social media content, including text, images, videos, logos, and packaging, belongs to Himalaya Herbals. The names “Himalaya Herbals” and “Weight Mantra” and our logos may not be used without our written permission. You may view and share our content for personal, non-commercial use with credit to us. Any other use requires our prior written consent.
 
8. Liability
To the extent permitted by law, we are not liable for indirect losses. Our liability for any product claim is limited to the amount you paid for that product.

9. Privacy
Your personal data is handled under our Privacy Policy and the Digital Personal Data Protection Act, 2023.

10. Governing Law
These Terms are governed by the laws of India. Subject to your rights under the Consumer Protection Act, 2019, including the right to file a complaint where you live or work, any dispute will be heard by the courts in Gwalior, Madhya Pradesh.